Last updated: 23 June 2026
Support and Data Deletion
Registered users only
CargoWatch accounts are issued through approved client onboarding. If your organisation uses CargoWatch and you need access, contact your operations lead or email CargoWatch support.
Request support
Email support@cargowatch.co.za with your organisation name, username if known, and a short description of the issue.
Request account or data deletion
Email support@cargowatch.co.za with the subject "CargoWatch data deletion request". We will verify the request with the relevant client organisation before deleting or de-identifying eligible account data.
Record retention
Some cargo, audit, security, or legal records may be retained when required for client operations, dispute handling, compliance, or fraud prevention.